<IMG SRC="pixel.gif" WIDTH=75 HEIGHT=1> <IMG SRC="quality/t_quality.gif" WIDTH=399 HEIGHT=81 ALT="Quality Assurance" BORDER=0> <TABLE border="0" cellspacing="10" cellpadding="0"> <TR> <TD><IMG SRC="quality/qcblogo.gif" WIDTH=123 HEIGHT=61 ALT="" BORDER=0 HSPACE=50> <IMG SRC="pixel.gif" WIDTH=100 HEIGHT=1> <IMG SRC="quality/dutch.gif" WIDTH=142 HEIGHT=61 ALT="" BORDER="0"> </TD> </TR> <TR> <TD width="566"><FONT face="Arial, Helvetica"> <IMG SRC="quality/qpolicy.gif" WIDTH=131 HEIGHT=24 ALT="" BORDER=0 VSPACE=6><BR> The Policy of West Crystal Company Ltd is to have the work of its employees geared towards putting the Customer first, and to use the process of Continuous Improvement to meet or exceed the Customer's requirements.<BR><BR> The ISO 9002 Standard provides the framework to continuously improve every facet of the operation. Supplier selection and incoming inspection, order taking and entry, every step of the manufacturing process including inspection and testing, through packaging and shipping are strictly controlled. This way we are able to reach our ultimate goal: CUSTOMER SATISFACTION<BR><BR><BR> <IMG SRC="pixel.gif" WIDTH=100 HEIGHT=1> <IMG SRC="quality/certificate.gif" WIDTH=380 HEIGHT=259 ALT="" BORDER=0> </FONT> </TD> </TR> <TR> <TD width="566"><FONT face="Arial, Helvetica"> <IMG SRC="quality/wpolicy.gif" WIDTH=150 HEIGHT=23 ALT="" BORDER=0 VSPACE=6><BR> Our crystals are backed by a limited lifetime warranty. We will repair or replace any crystal not meeting original specifications, except in cases where there was obvious mishandling of the equipment, causing blank breakage. </FONT> </TD> </TR> </TABLE> <BR> <IMG SRC="pixel.gif" WIDTH=150 HEIGHT=1 ALT="" BORDER="0"><IMG SRC="quality/footer.gif" WIDTH=208 HEIGHT=118 ALT="" BORDER="0"><BR><BR> <DIV ALIGN="center"> <TABLE> <TR> <TD><FONT FACE="Arial, Helvetica" SIZE="-1"><A HREF="fr_profile.htm">Company Profile</A> | <A HREF="fr_product.htm">Products and Services</A> | <A HREF="fr_quality.htm">Quality Assurance</A> | <A HREF="fr_tech.htm">Technical Notes</A> |<A HREF="fr_order.htm"> Order</A> | <A HREF="fr_contacts.htm">Contacts</A> | <A HREF="mailto:wcrystal@shaw.ca">Email</A></TD> </TR> </TABLE> <TABLE border="0" cellspacing="0" cellpadding="0"> <TR> <TD width="566"><FONT FACE="Arial, Helvetica" SIZE="-1"><BR> Established in 1980, West Crystal specializes in the manufacture of precision quartz crystals, custom made to your specifications. Our strength is small quantities and fast turn around times, but we tackle larger quantities as well.<BR><BR> Since our origins as a supplier of replacement crystals to the 2-way radio market, we have evolved to satisfy the needs of a wide range of OEM customers, including Avionics, Medical Systems, GPS, Guidance Systems and Cable TV Equipment Manufacturers.<BR><BR> We also supply tubular crystals, filters, oscillators and other frequency management products through our offshore affiliates.<BR><BR> Our initial work with 2-way radio dealers led to the creation of a separate division supplying channel elements, extension speakers, mounting brackets, horn speakers, etc.<BR><BR>We are located in Kelowna in the beautiful Okanagan Valley in South Central British Columbia, and market our products across North America. We also have a smaller presence in several other countries, including China.<BR><BR>As of September 3, 1997, West Crystal Company Ltd is approved under the ISO 9002 Quality Standard for the MANUFACTURE OF QUARTZ CRYSTALS.</FONT> </TD> </TR> </TABLE> </DIV>